Privacy Policy

At Cathartic Massage, your privacy is as essential as your recovery. This policy outlines how we handle your personal and health information within our Bay Harbor sanctuary.

1. Information We Collect

To provide clinical-grade therapy, we collect the following:

• Personal Detail: Name, contact information, and date of birth.
• Health Intake Data: Medical history, allergies, surgical history, and physical pain points.
• Digital Data: IP address and browsing behavior via cookies to improve our luxury digital experience.

2. How We Use Your Data

Your information is used exclusively for:

• Crafting your bespoke treatment protocols.
• Managing appointments and processing secure payments.
• Sending recovery guides or "The Journal" updates (only if opted-in).

3. Confidentiality & HIPAA Note

While a massage studio is often governed by state licensing (FL 96696), we maintain clinical standards of confidentiality. Your health records are never shared with third parties, including insurance companies, without your explicit written consent, unless required by Florida law.

4. Data Security

We utilize industry-standard encryption for all digital intake forms and payment processing. Physical intake notes, if any, are stored in a secure, locked environment within the studio.

5. Third-Party Services

Our website may use third-party tools for booking and analytics (such as Google Analytics or scheduling software). These partners have their own privacy policies and do not have access to your clinical notes.

6. Your Rights

You have the right to request a copy of your treatment records, request corrections to your data, or ask for your personal contact information to be removed from our marketing lists at any time.